STORE POLICY
CUSTOMER CARE
I'm here to help you with your order from start to finish. Please feel free to ask me anything you like. You can contact me through my website contact page, Facebook, Instagram or Email - the-handmade-co@outlook.com
ALTERATIONS
Once you have given the go ahead for a personalised/custom order from the preview I send you, I then print or finalise a frame ready for dispatch/collection. If you then want to make any alterations to your order an extra fee will be charged. This is to cover my extra time, ink and paper costs.
FUTURE ADD ONS
I understand that family grow/change so I do offer an add on service where alterations can be made to frames and prints to add new members of the family or vice versa.
Prices for alterations vary on different products so a cost will be worked out upon request.
Just contact me if you would like to arrange and alteration.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
